TERMS OF SERVICE

Last updated: May 27, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, platform, tools, project pages, forms, iframe tools, content, and related services provided by New Estate Only, Inc. (“NEO,” “we,” “us,” or “our”).

By accessing or using NEO, you agree to these Terms. If you do not agree, do not use the services.

1. Company Information

New Estate Only, Inc.
150 SE 2nd Avenue, Suite 701
Miami, FL 33131
United States
Email: info@newestateonly.com

2. What NEO Provides

NEO provides an online platform focused on new construction homes, condos, communities, builders, developers, projects, and related real estate opportunities.

Our services may include:

• project pages;
• property search tools;
• lead forms;
• agent, broker, builder, and developer pages;
• iframe tools and embedded widgets;
• project analytics and reporting;
• marketing and attribution tools;
• AI-assisted translation, standardization, and enrichment;
• communications and support tools;
• related website and platform features.

3. NEO Is Not Responsible for Real Estate Transactions

NEO is a technology, marketing, information, and platform provider.

Unless expressly stated in a separate written agreement, NEO does not act as your broker, agent, sales representative, transaction manager, legal advisor, tax advisor, financial advisor, mortgage advisor, or real estate compliance advisor.

NEO does not represent buyers, sellers, renters, landlords, agents, brokers, builders, developers, or any other party in any real estate transaction through these Terms.

Any real estate transaction, agency relationship, commission arrangement, purchase agreement, reservation, financing, inspection, closing, or professional service relationship is solely between the relevant parties.

NEO does not guarantee appointments, showings, reservations, sales, purchases, closings, commissions, investment returns, financing, or business outcomes.

4. Project Information May Change

Project information on NEO may include pricing, availability, incentives, commissions, square footage, floor plans, renderings, images, videos, amenities, delivery dates, views, specifications, taxes, HOA fees, and other details.

This information may be provided by builders, developers, agents, brokers, sales teams, public sources, third-party providers, or other partners.

Although NEO uses reasonable efforts to present useful information, real estate information changes frequently and may be inaccurate, incomplete, delayed, outdated, or subject to change without notice.

You should independently verify all important information directly with the applicable builder, developer, agent, broker, sales team, government authority, or other professional before making decisions.

5. Images, Renderings, and Floor Plans

Images, renderings, videos, virtual tours, floor plans, maps, site plans, dimensions, square footage, amenities, finishes, colors, elevations, specifications, views, and delivery dates may be illustrative, conceptual, preliminary, approximate, or subject to change.

NEO does not guarantee that any image, rendering, floor plan, or project material reflects final construction, final specifications, current availability, final pricing, final incentives, final delivery dates, or final conditions.

6. Accounts

You may need an account to access certain features.

You agree to provide accurate and current information and to keep it updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must notify NEO promptly if you believe your account has been compromised.

NEO may suspend or terminate access if we believe your account is being misused or used in violation of these Terms.

7. User Submissions

If you submit information, messages, content, project information, images, documents, inquiries, or other materials to NEO, you represent that you have the right to do so and that the information is accurate, lawful, and not misleading.

You grant NEO a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, display, reproduce, distribute, transmit, translate, adapt, reformat, analyze, and otherwise use your submission in connection with operating, improving, marketing, and providing the services.

You are responsible for your submissions and for ensuring they do not violate law, third-party rights, fair housing rules, privacy rights, intellectual property rights, or these Terms.

8. Leads and Inquiries

When you submit an inquiry through NEO, we may share it with the relevant agent, broker, builder, developer, sales team, or partner connected to your inquiry.

NEO does not guarantee that any agent, broker, builder, developer, or partner will respond.

NEO is not responsible for the acts, omissions, communications, advice, representations, or services of third parties who receive or respond to inquiries.

9. Communications

By submitting an inquiry or providing contact information, you authorize NEO and relevant agents, brokers, builders, developers, sales teams, or partners to contact you regarding your inquiry and related real estate opportunities, subject to applicable law.

Where required by law, marketing SMS/text messages, autodialed calls, prerecorded calls, artificial voice messages, or similar communications require appropriate consent.

You may opt out of marketing emails using the unsubscribe link. You may opt out of SMS/text messages by replying STOP where applicable.

Third parties are responsible for their own communications with you and for complying with applicable communication, telemarketing, privacy, consumer protection, and real estate laws.

10. Cookies, Tracking, and NEO Pixel

NEO may use cookies, pixels, tags, scripts, local storage, server logs, tracking URLs, analytics tools, and similar technologies, including the NEO Pixel.

These technologies may be used for service operation, security, fraud prevention, consent management, lead routing, attribution, analytics, reporting, product improvement, and, where permitted, advertising, retargeting, and cross-site attribution.

Where required by law, NEO will request consent before activating non-essential analytics, advertising, retargeting, or cross-site attribution technologies.

More information is available in our Cookie Policy and Cookie Preferences tool.

11. AI, Translation, and Data Enrichment

NEO may use artificial intelligence, machine learning, automation, translation tools, data enrichment, standardization, classification, and similar technologies to operate, improve, translate, organize, enhance, or display content and project information.

AI-assisted, translated, enriched, or standardized content may contain errors, omissions, outdated information, or inaccuracies.

You should independently verify important real estate, legal, financial, tax, investment, construction, and transaction information before relying on it.

12. Prohibited Uses

You may not use NEO to:

• violate any law or regulation;
• violate fair housing, anti-discrimination, consumer protection, privacy, or real estate licensing laws;
• submit false, misleading, inaccurate, or unlawful information;
• impersonate another person or entity;
• scrape, crawl, harvest, or copy data without authorization;
• interfere with or disrupt the services;
• bypass security, consent, privacy, cookie, or access controls;
• upload malware or harmful code;
• infringe intellectual property, privacy, publicity, contractual, or other rights;
• use NEO data to build or support a competing service;
• engage in spam, unlawful marketing, fraud, abuse, or deceptive conduct.

13. Intellectual Property

NEO and its licensors own the website, platform, software, tools, design, workflows, databases, content organization, analytics tools, NEO Pixel, trademarks, logos, branding, and related intellectual property.

You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, or create derivative works from NEO services or content except as expressly permitted by NEO.

All rights not expressly granted are reserved.

14. Third-Party Services and Links

NEO may link to or integrate with third-party websites, tools, platforms, analytics providers, advertising providers, payment processors, agents, builders, developers, brokers, lenders, title companies, or other service providers.

NEO is not responsible for third-party websites, services, data, content, availability, security, practices, policies, representations, or actions.

Your use of third-party services may be subject to separate terms and privacy policies.

15. Privacy

Your use of NEO is also governed by our Privacy Policy and Cookie Policy.

By using NEO, you acknowledge that we may collect, use, disclose, and protect information as described in those policies.

16. Fair Housing

NEO supports equal housing opportunity.

You may not use NEO in a way that discriminates, steers, excludes, targets, discourages, or treats individuals differently based on race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic under applicable law.

17. Accessibility 

NEO is committed to making its services accessible to users with disabilities. We aim to improve the accessibility and usability of our website and platform over time. If you experience difficulty accessing any part of our services, please contact us at info@newestateonly.com and describe the issue so we can assist you. 

18. Availability and Changes to Services

NEO may modify, suspend, discontinue, replace, limit, or update any part of the services at any time.

We do not guarantee that the services will be uninterrupted, secure, error-free, available, or compatible with all systems or devices.

19. Termination

NEO may suspend, restrict, or terminate your access to the services at any time if we believe you violated these Terms, applicable law, third-party rights, platform policies, or if your use creates legal, security, privacy, operational, reputational, or compliance risk.

You may stop using NEO at any time.

Sections that by their nature should survive termination will survive.

20. Disclaimer of Warranties

THE SERVICES, WEBSITE, PROJECT PAGES, CONTENT, DATA, LEADS, ANALYTICS, REPORTING, AI-ASSISTED FEATURES, TRANSLATIONS, TRACKING TECHNOLOGIES, AND RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE FULLEST EXTENT PERMITTED BY LAW, NEO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, RELIABILITY, SECURITY, AND UNINTERRUPTED USE.

NEO DOES NOT WARRANT OR GUARANTEE ANY PROPERTY, PROJECT, PRICING, AVAILABILITY, BUILDER INFORMATION, AGENT INFORMATION, TRANSACTION, COMMISSION, CLOSING, INVESTMENT RETURN, FINANCING, OR BUSINESS OUTCOME.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES, INCLUDING LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF OPPORTUNITY, LOSS OF LEADS, OR BUSINESS INTERRUPTION.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEO’S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED ONE THOUSAND DOLLARS (US$1,000.00).

Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold harmless NEO and its affiliates, officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any claims, investigations, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• your use of the services;
• your violation of these Terms;
• your submissions or content;
• your violation of law;
• your violation of third-party rights;
• your communications with other users or third parties;
• your misuse of data, leads, analytics, tracking technologies, or platform tools.

23. Arbitration

Any legal action of whatever nature brought by either you or NEO, whether arising out of or related to these Terms, the website, the services, your account, or the relationship between you and NEO, shall be resolved by binding arbitration.

The arbitration shall be conducted in Miami-Dade County, Florida, before a single arbitrator, and shall be administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules then in effect, except as modified by these Terms.

The arbitration shall be governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.

Judgment on the arbitration award may be entered in any court of competent jurisdiction.

NEO may seek injunctive or equitable relief in any court of competent jurisdiction for claims involving intellectual property, confidentiality, unauthorized access, scraping, data misuse, circumvention of the services, or conduct that may cause irreparable harm.

24. Class Action Waiver

You and NEO agree that any arbitration or proceeding shall be limited to the dispute between NEO and you individually.

To the fullest extent permitted by law, no dispute may be brought or resolved on a class, collective, consolidated, representative, or private attorney general basis.

The arbitrator may not consolidate claims of more than one person or entity and may not preside over any class, collective, consolidated, representative, or private attorney general proceeding.

25. Jury Trial Waiver

YOU AND NEO WAIVE, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, CLAIM, OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

26. Governing Law and Venue

These Terms and your access to and use of NEO shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Subject to arbitration, the sole and exclusive jurisdiction and venue for any court proceeding shall be the state and federal courts located in Miami-Dade County, Florida.

You and NEO consent to personal jurisdiction and venue in those courts.

27. Updates to These Terms

NEO may update these Terms from time to time.

The updated version will be posted with a new “Last updated” date.

You are responsible for periodically reviewing these Terms. Your continued access to or use of the services after updated Terms become effective constitutes acceptance of the updated Terms.

If you do not agree to updated Terms, you must stop using the services.

28. Miscellaneous

These Terms, together with the Privacy Policy, Cookie Policy, Compliance & Legal Disclosures, Content Rights & DMCA Policy, and any other applicable policies, constitute the entire agreement between you and NEO regarding your use of the services.

If any provision is found invalid or unenforceable, the remaining provisions remain in effect.

NEO’s failure to enforce any provision is not a waiver.

You may not assign these Terms without NEO’s consent. NEO may assign these Terms in connection with a merger, acquisition, financing, sale of assets, reorganization, or transfer of business.

29. Contact Us

New Estate Only, Inc.
150 SE 2nd Avenue, Suite 701
Miami, FL 33131
United States
Email: info@newestateonly.com